{
  "@context": "https://www.iptc.org/std/IKOS/IKOS.jsonld", 
  "uri" : "http://cv.iptc.org/newscodes/mediatopic/20001163", 
  "qcode" : "medtop:20001163", 
  "type": ["http://www.w3.org/2004/02/skos/core#Concept"],
  "inScheme" : [ "http://cv.iptc.org/newscodes/mediatopic/" ], 
  "modified" : "2023-03-31T12:00:00+00:00", 
  "prefLabel" : {
"en-GB" : "client relationship management",
"se" : "Kundvård",
"pt-PT" : "gestão de relacionamento com o cliente",
"pt-BR" : "gestão de relacionamento com o cliente",
"dk" : "kunderelation",
"zh-Hans" : "客户关系管理",
"no-NB" : "kundebehandling",
"de" : "Kundenmanagement",
"en-US" : "client relationship management",
"fr" : "Relation client",
"es" : "Gestión de relaciones con clientes",
"ar" : "ادارة العلاقات مع الزبائن",
"no-NN" : "kundebehandling"},
  "definition" : {
"en-GB" : "Creating and maintaining a relationship with the customers to increase sales.",
"se" : "Skapandet och upprätthållandet av relationer till kunder för att öka försäljningen.",
"pt-PT" : "Criação e manutenção de uma relação com os clientes para aumentar as vendas.",
"pt-BR" : "Criação e manutenção de uma relação com os clientes para aumentar as vendas.",
"dk" : "Oprettelse og vedligeholdelse af forhold til kunder for at øge salget.",
"zh-Hans" : "建立并维持与客户的关系以增加销售额",
"de" : "Aufbau und Pflege einer Beziehung zu den Kunden, um den Umsatz zu steigern.",
"en-US" : "Creating and maintaining a relationship with the customers to increase sales."},
  "broader" : [
"http://cv.iptc.org/newscodes/mediatopic/20000192"
],
  "exactMatch" : [
"http://www.wikidata.org/entity/Q485643"],
"created" : "2016-04-04T12:00:00+00:00"
}